Guarantee

  1. The seller guarantees that the goods sold comply with the agreement, that they will function without defects and that it is suitable for the use that the buyer intends to use. This guarantee applies for a period of two calendar years after receipt of the sold item by the buyer.
  2. The purpose of the guarantee is to establish a risk distribution between the seller and the buyer in such a way that the consequences of a breach of a guarantee are always fully for the account and risk of the seller and that the seller can never be held liable for a breach of a guarantee. invoke article 6:75 of the Dutch Civil Code. The provisions of the previous sentence also apply if the infringement was known to the buyer or could have been known by conducting investigations.
  3. The aforementioned guarantee does not apply if the defect has arisen as a result of improper or improper use or if – without permission – the buyer or third parties have made changes or tried to make or used the purchased for purposes for which it is not intended.
  4. If the guarantee provided by the seller relates to an item produced by a third party, the guarantee is limited to the guarantee provided by that producer.

Complaints

If there are complaints about the BreathBalanz, the handling or the service, you can discuss this with us by telephone or email (info@breathbalanz.com).

 

From 15 February 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.